Everything you need before your visit.
Print and bring your forms, check your insurance, and know what to expect, so your appointment goes smoothly from check-in to checkout.
What to expect
A quick walkthrough of your visit, from the moment you arrive to your follow-up.
- 1
Before you arrive
Complete the Patient Intake Form prior to arrival. It saves time at check-in. Bring your insurance card, a photo ID, and your current glasses and/or contact lens boxes.
- 2
During your exam
A comprehensive exam typically takes 45–60 minutes and may include dilation eye drops so your doctor can fully examine your retina. If your eyes are dilated, you may want sunglasses for the ride home.
- 3
After your visit
Your doctor will walk you through your results and any treatment plan. If new eyewear is recommended, our opticians can help you find frames and lenses on the spot.
Patient forms & resources
Download and print these ahead of your visit, or ask our front desk for a paper copy when you arrive.
- Patient Intake FormPlease complete this prior to your appointment.
- Record Release FormAuthorize the release of your records to or from another provider.
- Contact Lens Care: Do's & Don'tsGuidelines for safe, comfortable contact lens wear.
- Privacy PolicyHow we handle and protect your personal health information.
- Macular Degeneration HandoutPatient education handout on macular degeneration.
- Neurolens BrochureLearn more about Neurolens treatment for eye strain, headaches, and misalignment-related symptoms.
Insurance
We’re in-network with most major vision and medical insurance plans, including:
- VSP
- EyeMed
- Nations Vision
- Medicare
- Blue Cross Blue Shield of Massachusetts
- Tufts Health Plan
- Harvard Pilgrim
- United Healthcare
- Cigna
- Health New England
- Tricare
- Aetna
Don’t see your plan listed, or unsure what’s covered? Give us a call before your visit and we’ll verify your benefits.
Financing
Need to spread out the cost of new eyewear or contacts? We accept CareCredit, a healthcare credit card with promotional financing for vision care.
Apply for CareCreditCommon questions
Quick answers before your visit. Select a question to open it.
How long does a comprehensive eye exam take, and will my eyes be dilated?
A comprehensive exam typically takes 45–60 minutes and may include dilation eye drops so your doctor can fully examine your retina. If your eyes are dilated, you may want sunglasses for the ride home.
What should I bring to my appointment?
Complete the Patient Intake Form prior to arrival. It saves time at check-in. Bring your insurance card, a photo ID, and your current glasses and/or contact lens boxes.
Which insurance plans do you accept?
We’re in-network with most major vision and medical insurance plans, including VSP, EyeMed, Nations Vision, Medicare, Blue Cross Blue Shield of Massachusetts, Tufts Health Plan, Harvard Pilgrim, United Healthcare, Cigna, Health New England, Tricare, and Aetna. Don’t see your plan listed, or unsure what’s covered? Give us a call before your visit and we’ll verify your benefits.
Do you offer financing?
Need to spread out the cost of new eyewear or contacts? We accept CareCredit, a healthcare credit card with promotional financing for vision care.
How do I book an appointment?
We book appointments by phone. Call our Easthampton office at (413) 527-9284 and we’ll find a time that works for you.
What are your office hours?
Mon, Tue, Thu, Fri: 9:00 AM–1:00 PM, 2:00–5:00 PM; Wednesday: 8:30 AM–12:00 PM, 1:30–5:00 PM; Saturday – Sunday: Closed.
Where is your office, and is there parking?
We’re just off Route 10 at 250 Northampton St in Easthampton, with parking right outside the door.